a. Serial labels affixed to certified shelter products shall be water -proof and tamper-proof, and shall include a Quick Response (QR) code that stores the following information on an online database, which can be read by scanning the QR code:

i. CoC holder company name.

ii. CoC holder ACRA UEN.

iii. CoC reference number

iv. Brief product description.

v. Exact location, including unit number, where applicable, where the regulated shelter product is installed.

vi. The status of the label (“valid” or “void”).

Note: The status of the label will be ‘void’ if SCDF detects discrepancies relating to the use of serial labels and digitally voided the serial label.

b. The following information shall be printed on the label itself:

i. Product category.

ii. Unique serial number.

iii. CB's logo or CB's certification mark.

a. The following information shall be printed on the label itself:

b. An investigation by the CB shall also be conducted on the nature of the damage and/or loss, with the findings reported to SCDF for accountability.

Exemption: If labels are returned to the CB with the serial numbers still legible, a police report is not required.