Hotlines
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995
Fire Engine / Ambulance
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1777
Non-Emergency Ambulance
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Fire Hazard Reporting
1800 280 0000
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General Enquiries
1800 286 5555
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Fire Hazard Reporting
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General Enquiries
Acts and Requirements
Shelter Acts
Household Shelter
- Technical Requirements for Household Shelters 2023 (PDF, 19.6 MB)
- Technical Requirements for Household Shelters 2023 - Interactive version for softcopy use only
- Permitted and Not Permitted Works in Household Shelters (PDF, 78 KB) (For enquiries on permitted works within HDB household shelters, flat owners are encouraged to consult their HDB Branch Offices.)
- List of Approved Suppliers for Household Shelters (PDF, 104 KB)
- Guide on Closing Ventilation Sleeve (VS) Openings (MP4, 32.3 MB)
Storey Shelter
- Operation and Maintenance Manual for Staircase Storey Shelters (PDF, 1.05MB)
- Technical Requirements for Storey Shelters 2021 (PDF 21.2 MB)
- Technical Requirements for Storey Shelters 2021 - Interactive version for softcopy use only
- Permitted and Not Permitted Works in Storey Shelters (PDF, 15 KB)
- List of Approved Suppliers for Storey Shelters (PDF, 104 KB)