W.e.f. 1 Apr 2024 onwards, refresher training for Fire Station Emergency Medical Technicians will be enhanced and the In Camp Training period will be extended from 19 to 23 days. Please check with your Deputy Commander Fire Station or unit for more info.

W.e.f. 1 Jul 2024, SCDF will change its sender ID for NS Mobilisation matters from “91449746” to “80709995”. This follows the gov.sg SMS Sender ID announcement on 13 Jun 2024 and aims to help recipients recognise and authenticate SMSes from SCDF.

Please be informed that Bukit Batok Fire Station will not be hosting the weekly Saturday Fire Station Open House from 30 Sep 2023 to Feb 2025. Please refer to the list of other Fire Stations that are available for visits.

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NSF Education Upgrading Opportunities
The SkillsFuture@National Service (SF@NS) is a suite of initiatives introduced to facilitate NSFs' transition to employment and/or further studies after full-time NS. It is offered in partnership with NTUC LearningHub and NTUC's Employment and Employability Institute. 
 
For more information about SF@NS, please visit the OneNS web portal
Medical Treatment Service
During office hours, if a NSF is ill or injured, he should consult the SCDF Medical Officer (MO). The medical treatment at the Medical Centres will be fully subsidised.
 
If a NSF falls sick or is injured after office hours (while in the Training Camp), he will inform his officer-in-charge, who will refer him to the Medic on duty to get immediate medical attention.
Medical Subsidies

If the NSF falls sick or injured outside SCDF units after office hour, he may obtain the medical treatment in any government / restructured hospital, government clinic or outpatient polyclinics. Selected medical charges for such cases will be subsidised. Such medical benefits are also extended to the dependants of the NSF. Below are the general guidelines for the medical benefits:

Outpatient CareEntitlement
Outpatient PolyclinicsFull subsidy
Specialist Outpatient Clinic at Government/Restructured HospitalsFull subsidy, except the first consultation fee if the serviceman is a private patient
Private ClinicsMaximum reimbursement of $20.00 per visit, subject to a maximum of $350.00 (including dependants) per year
Dental85% reimbursement up to a maximum of $120 per year

 

In-patient CareEntitlement
Ward and meal feesSubsidy of 80% for servicemen and 50% for dependants
Treatment feesFull subsidy at your eligible ward
Ward Eligibility

Class B1 (OCT to LTA)

Class B2 (CPL to SGT)

Class C (PTE to LCP)

Should an NSF sustain any injuries during the course of duties; the medical expenses/sustenance will be determined and compensated.

Counselling & Crisis Support Services

Serving the nation as part of the SCDF can be a meaningful and rewarding journey, but it can also be challenging due to the nature of training and operations. For NSFs who may be in need of help due to personal or work-related stressors, counselling and crisis support services are readily available through the Emergency Behavioural Sciences & CARE Unit (EBSC) and its Peer Supporter networks.

Support services provided by EBSC include:

  • Orientation and resilience talks for recruits and trainees
  • Psycho-education group work for recruits in the Civil Defence Academy
  • Emotional support from unit Paracounsellors and NSF Peer Supporters
  • 1-1 counselling support services
  • 24/7 SCDF counselling helpline
  • Crisis support services for NSFs in frontline vocations

NSFs can also approach their workplace supervisors to highlight any issues or concerns that are affecting their well-being. They should seek help from the Medical Officer directly if the problem is of a medical nature or involves risk to personal safety, as that would require immediate attention.

Compensation & Insurance

Accidents can occur to anyone at any time. In order to provide financial security for the Civil Defence Personnel and their families to cushion unfortunate and unforeseen incidents, the MHA Group Term Insurance Scheme provides high coverage at a low premium. The insurance covers cases of death and total permanent disablement. All NSFs are covered in this scheme. Please refer to the unit Personnel Officer for more details on the benefits of this insurance scheme

HomeTeamNS Membership

All SCDF NSF are eligible for HomeTeamNS membership upon their enlistment at a concession rate. NSF can enjoy facilities and privileges at the  HomeTeamNS clubhouses located islandwide. Find out more about HomeTeamNS Clubhouses here

Financial Assistance Scheme

The aim of the Financial Assistance Scheme for needy fulltime NSFs is to alleviate the financial hardship of NSFs who are enlisted into the SCDF to serve their national service. It is hoped that with their financial problems taken care of, the NSF will be able to perform well in their units.
 
The Financial Assistance Scheme operates on a grant basis. Any NSF in need of financial assistance can submit his application together with the necessary supporting documents through his Unit to the Human Resource Department.

Corporate Membership

Through the Force subscription as corporate member of selected local attractions, SCDF NSF can apply for free visits to the following places of interest once a month:
  • Bird Paradise
  • Bounce
  • Gardens by the Bay
  • Jewel
  • Kidz Amaze
  • Night Safari
  • Pororo Park
  • Singapore Flyer
  • Skyline Luge
  • Wild Wild Wet
  • Zoo & River Wonders
Travel Concession

NSF EZ Link Card

A personalised NSF EZ Link Card is issued to the NSF to enable concessionary travel on board buses of both the Singapore Bus Services (SBS) and the Trans-Island Bus Services (TIBS) and on board trains of both the Singapore Mass Rapid Transit (SMRT) and Singapore Bus Service Transit Limited (SBS).

 

Bus and MRT Concession

NSF can present their NSF EZ Link Card at any TransitLink Ticket office for it to be encoded with a monthly Bus Concession Pass (BCP) for $52, Train Concession Pass (TCP) for $45 and Hybrid Concession Pass for $85 (HCP). The BCP is valid for unlimited travel on all aircon and non-aircon buses except for Express, Jurong Island and Night services. Whereas the TCP is valid for 4 rides per day on SMRT/ SBS trains. For HCP it will be a combination of both.

The NSF is responsible for the cost of the monthly encoding, cost of replacing lost EZ Link Card and to validate their EZ Link Card on board buses of both bus services when they travel on their buses.