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Internet Payment services are being enhanced. Receipt downloads are temporarily unavailable. For receipt requests, email SCDF_CSC@scdf.gov.sg with your SCDF reference number. Our team will assist you. We apologise for any inconvenience and thank you.

Please be informed that Bukit Batok Fire Station will not be hosting the weekly Saturday Fire Station Open House from 30 Sep 2023 to Feb 2025. Please refer to the list of other Fire Stations that are available for visits.

W.e.f. 1 Jul 2024, SCDF will change its sender ID for NS Mobilisation matters from “91449746” to “80709995”. This follows the gov.sg SMS Sender ID announcement on 13 Jun 2024 and aims to help recipients recognise and authenticate SMSes from SCDF.

W.e.f. 1 Apr 2024 onwards, refresher training for Fire Station Emergency Medical Technicians will be enhanced and the In Camp Training period will be extended from 19 to 23 days. Please check with your Deputy Commander Fire Station or unit for more info.

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Hotlines

  • 995

    Fire Engine / Ambulance

  • 1777

    Non-Emergency Ambulance

  • Fire Hazard Reporting

    1800 280 0000

  • General Enquiries

    1800 286 5555

  • 995

    Fire Engine / Ambulance

  • 1777

    Non-Emergency Ambulance

Public Shelters

 

Public shelters are places where you can take refuge during a wartime emergency. They are designed with protective features against weapon effects to ensure a safe environment for the shelter occupants.

 

Public shelters can be found in MRT stations, HDBs, schools, community centres/clubs and other developments. 

 

Click here to locate the public shelters.

 

MRT Shelters

There are 59* underground MRT stations which are hardened to also function as public shelters and provide protection in a wartime emergency. MRT shelters can accommodate between 3,000 to 19,000 people depending on the size of the area.

* Total numbers as of completion of Thomson-East Coast Line (Stage 4)

MRT CD Shelter Virtual Tour

Housing & Development Board (HDB) Shelters

HDB shelters are located in the basements or void-decks of 446 HDB residential apartment blocks.

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School Shelters

School shelters are located in 58 secondary schools’ basements (e.g. air-rifle ranges).

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Community Centres / Club Shelters

Community centre / club shelters are located in 19 community centres / clubs. Shelters here are generally used by the centres / clubs themselves for their own peacetime purposes.

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Public Development Shelters

There are 7 public development shelters with peacetime uses which include basement carparks and training or activity rooms.

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Residential Shelters

Household and Storey Shelters (HS/SS)

The HS/SS gives protection to residents against weapon effects such as blast and fragments during a wartime emergency. It has the advantage of being easily accessible when needed and requires minimal maintenance.

 

The HS/SS has its walls, floor and ceiling strengthened with increased thickness. Each shelter compartment is designed with two ventilation sleeve openings and a light protective steel door approved by SCDF. Each HS/SS door has a notice fixed to its interior face, which identifies the structure as a HS/SS and states clearly the prohibited works within it. The owner or occupier is not allowed to tamper with the HS/SS door, structural walls, and the floor and ceiling slabs. The owner or occupier must also maintain the HS/SS in accordance with the regulations, such as ensuring the HS/SS door and ventilation sleeves are able to operate smoothly, free of rust etc.


Improvised Cover At Home (ICAH)

If you live in a home without a shelter, you can perform ICAH using available household and furniture items during a wartime emergency. Such improvised cover can provide a considerable degree of protection against flying debris and glass splinters. In fact, it is relatively safer to stay at home under improvised cover during an attack than being out in the open trying to reach a public shelter.

 

Improvised Shelters

 

During a wartime emergency, suitable part of a building (e.g. underground carpark) may be identified by SCDF and use as an improvised shelter when needed.