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Internet Payment services are being enhanced. Receipt downloads are temporarily unavailable. For receipt requests, email SCDF_CSC@scdf.gov.sg with your SCDF reference number. Our team will assist you. We apologise for any inconvenience and thank you.

Please be informed that Bukit Batok Fire Station will not be hosting the weekly Saturday Fire Station Open House from 30 Sep 2023 to Feb 2025. Please refer to the list of other Fire Stations that are available for visits.

W.e.f. 1 Jul 2024, SCDF will change its sender ID for NS Mobilisation matters from “91449746” to “80709995”. This follows the gov.sg SMS Sender ID announcement on 13 Jun 2024 and aims to help recipients recognise and authenticate SMSes from SCDF.

W.e.f. 1 Apr 2024 onwards, refresher training for Fire Station Emergency Medical Technicians will be enhanced and the In Camp Training period will be extended from 19 to 23 days. Please check with your Deputy Commander Fire Station or unit for more info.

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Hotlines

  • 995

    Fire Engine / Ambulance

  • 1777

    Non-Emergency Ambulance

  • Fire Hazard Reporting

    1800 280 0000

  • General Enquiries

    1800 286 5555

  • 995

    Fire Engine / Ambulance

  • 1777

    Non-Emergency Ambulance

Regulating Civil Defence shelters

 

SCDF and Building and Construction Authority (BCA) co-regulate Civil Defence (CD) shelters in Singapore under the Civil Defence Shelter Act.  

BCA approves shelter plans and commission shelters, and SCDF processes shelter waiver applications and conduct Operational Readiness Inspections (ORIs).   

 

HS/SS Design, Construction and Commissioning

QPs engaged by owners or developers must ensure that the design of household or storey shelters complies with the prevailing "Technical Requirements for Household Shelters" or "Technical Requirements for Storey Shelters".  

 

The shelter plans shall be submitted to BCA for plan approval before commencement of construction. To reduce plan approval time, QP may seek pre-submission consultation with BCA to clarify on the requirements.

 

After the shelter works have been completed, an application to BCA for commissioning approval is required to ensure that the shelter complies with the technical requirements.

 

Click here to visit BCA website for more information on Design, Construction and Commissioning of HS/SS.   


Shelter Waiver and Operational Readiness Inspection (ORI)

In SCDF, the Volunteer & Community Partnership Department (VCPD) processes applications for shelter waivers and conduct ORIs.

 

For shelter waivers, QPs must ensure that:

  • the proposed waiver provisions for household or storey shelters offer the protection level stated in the "Technical Requirements for Household Shelters" or "Technical Requirements for Storey Shelters"; and
  • only plans relevant to the waiver application are submitted as attachments to the shelter waiver application form.

 

To help with the processing of shelter waiver applications, QPs may seek for a pre-submission consultation with VCPD.

 

Shelter consultation services are conducted virtually by default. If required, face-to-face consultation will be available only by appointment. To make a consultation appointment, please call our Customer Service Officer at 1800 286 5555 (SCDF General Enquiry Hotline) or email to SCDF_CSC@scdf.gov.sg.